Client/Customer Feedback Systems
Client-Feedback-Systems enable the improvement of the product quality. The customer satisfaction and the perceived product-/ service-quality generate a substantial background for product planning and the realization in the market. Crucial sales factors can be identified. Besides the Customer-Satisfaction-Monitoring, Feedback Systems are used to Problem-Monitoring. Client-Feedback-Systems provide personal solutions for any client. Open input fields allow the client differentiated comments.
Pharos-Services offers Customer-Feedback-Systems, which can be answered via online- questionnaires on the web-site of the respondent enterprise or alternatively on an internet-adress prepared by Pharos-Services. Secured areas and online-questionnaires endowed with Passwords (TAN) achieve high data integrity and quality.
Our Client/Customer-Feedback-Systems are particularly characterized by:
- Accessability
- Usability
- Adapability